First things first, Scheduling tours

When it comes to scheduling tours, the process can vary from property to property. At Walnut Capital, we make it easy. You can either fill out our quick online tour form or give us a call - yes, it’s that simple. Once you’ve toured one of our communities, you’re welcome to check out others, or you might just find that the first place feels like home.

Ask the Right Questions

Before signing a lease, it’s important to ask the right questions so there are no surprises later. Here are a few to keep in mind:

Rent & Fees

• What’s the rent, and how is it paid? For Walnut Capital, rent is paid online through the RentCafe Resident Portal or the Walnut Capital Resident App. You can set up one-time payments or autopay using a bank account or credit card.
• Are there move-in fees, deposits, or application costs? A security deposit is typically required. For most properties, it's half of one month's rent with approved credit. Some properties may require a full month's rent as a deposit. Application fees may also apply.
• What’s due at lease signing? At lease signing, you will typically need to pay the security deposit and any applicable fees. Specific amounts can vary by property.

Lease Terms

• What lease lengths are available? Lease terms depend on the property. Lease terms can range from 6-14 months depending. Make sure to ask your leasing agent what the minimum lease term is for the specific property you are interested in.
• Can I sublet or end the lease early? Subletting is not permitted. If you need to vacate early, contact your leasing office to discuss your options.
• Will the rent increase? Rent may increase upon lease renewal. The amount can vary and will be specified in your renewal offer.

Utilities & Amenities

• What utilities are included? Utilities included vary by property. It's best to check with the leasing office for specifics on what's covered at your chosen location.
• Are appliances, laundry, parking, or storage provided? Most apartments come equipped with essential appliances. Laundry facilities are available in many buildings, either in-unit or on-site. Parking and storage options vary by property and may be available for an additional fee.

Policies & Maintenance

• What’s the pet policy? Most Walnut Capital properties are pet-friendly, welcoming both dogs and cats. Some properties offer pet amenities like dog parks and washing stations. Additional fees and breed restrictions may apply.
• How do I request repairs? Is emergency maintenance available? Maintenance requests can be submitted through the RentCafe Resident Portal or the Walnut Capital Resident App. Emergency maintenance is available 24/7.
• Are there fees or notice rules for guests, inspections, or repairs? Specific policies regarding guests, inspections, and repairs can vary by property. It's recommended to consult your lease agreement or contact the leasing office for detailed information.

Neighborhood & Extras

• Is public transit nearby? Many Walnut Capital properties are located near public transportation options, including bus stops and light rail stations, providing easy access to various parts of Pittsburgh.
• How is trash handled? Is the area safe and well-maintained? Trash disposal methods vary by property (e.g., chutes, dumpsters). Walnut Capital properties are professionally managed and maintained to ensure a safe and clean living environment.

These questions help you avoid last-minute stress—and with Walnut Capital, you’ll always get clear, honest answers. If something doesn’t quite fit your needs, we’ll help you explore other options within our portfolio that might be a better match.

Things to Look For During Your Search

Touring apartments can be exciting, but it’s easy to focus on aesthetics and overlook the details that impact your day-to-day. Here’s what to keep in mind:

Layout & Flow

Does the floor plan match your lifestyle? Think about furniture placement, storage space, and how much natural light the unit gets. Bakery Living and Walnut on Highland offer a range of layouts—from bright, open-concept apartments to cozier, more traditional designs.

Amenities That Matter

In-unit laundry, fitness centers, secure package lockers, rooftop patios—look for features that will simplify your life. The Washington at Chatham includes a beautifully designed resident lounge and gym, while Hempstead Road Apartments offers lush green space and trail access just steps from your door.

Location & Lifestyle

Do you want to walk to your favorite coffee shop, or be close to campus or work? University Commons in Oakland is a perfect choice for students and transfer renters, while Howe and Maryland Apartments place you in the heart of Shadyside’s bustling scene.

Peace & Quiet

Ask about noise levels, building culture, and quiet hours. A respectful, well-maintained community makes a big difference. Walnut Capital properties are designed to offer the right balance of energy and calm.

Responsive Management

Don’t underestimate the value of great management. A reliable on-site team and responsive maintenance crew can make all the difference—and it’s something we pride ourselves on at every Walnut Capital property.

No matter what you’re looking for—modern finishes, a pet-friendly space, or a great view—there’s a Walnut Capital apartment that fits the bill.

Keeping Track of It All

Touring multiple apartments, juggling move-in dates, and comparing properties can quickly become overwhelming. Staying organized helps make your decision with confidence:

Create a Comparison Sheet

Use a simple spreadsheet or checklist with columns for rent, amenities, location, and any pros and cons. Even similar-seeming places—like The Washington at Chatham and Bakery Living—can differ in subtle but important ways.

Take Photos & Notes

Snap a few photos during your tour (with permission!) and write down how the space felt. Did Walnut on Highland have the best view? Was the kitchen at Walnut Crossings bigger than expected?

Track Communication

Save emails and messages so you don’t miss any follow-ups or application deadlines. Walnut Capital makes this easy with prompt responses and helpful online tools.

Set Reminders

Add calendar alerts for second tours, application cutoffs, or when to follow up on availability—especially if you're interested in high-demand buildings like University Commons.

Ask for Info in Writing

Whether it’s about rent specials or pet policies, always get the details in writing so you can compare options clearly and confidently.

The more organized you are, the easier your apartment hunt will be. And if you’re touring with Walnut Capital, feel free to ask our team for brochures, floor plans, or follow-up emails. We’re here to help make your search simple, transparent, and even enjoyable.

Ready to Find Your Next Apartment?

Apartment hunting doesn’t have to be stressful—especially when you know what to look for, what questions to ask, and how to stay organized along the way. Whether you're searching for modern amenities, a walkable location, or responsive management, Walnut Capital is here to help you find a place that truly feels like home. Let’s make your next move your best one yet.